Terms & Conditions
Website ownership: This website is owned by Jiangsu Kemed Medical Technology Co., Ltd. and is only used for product display and commercial inquiries. It does not support online ordering or purchasing.
User obligations: Visitors shall not maliciously crawl, tamper with website content, or send false inquiries; Submit inquiry information to ensure authenticity.
Product Information Disclaimer: Website images, parameters, and quotations are for reference only and do not constitute an offer; The final specifications, price, and delivery time shall be subject to the formal PI/sales contract signed by both parties.
Intellectual Property: The website images, copy, and trademarks belong to us and cannot be copied or reproduced without written permission.
Inquiry and transaction: Form submission is only intended for inquiry purposes and does not have any contractual effect; All commercial transactions must be confirmed by email and signed in writing by both parties before they become effective.
Third party links: External links to the website are not our responsibility.
Clause modification: We reserve the right to update these terms at any time, and any updates will become effective upon posting on the website.
Applicable law: [Chinese law] shall apply, and any disputes that cannot be resolved through negotiation shall be governed by our jurisdiction.
Privacy Policy
1. Our entity: Jiangsu Kemed Medical Technology Co., Ltd., the data controller.
2. Collected data: Only from inquiry forms: name, company name, email, phone number, customer message; The website automatically collects IP and browser information (analyzes traffic). This website does not collect financial information such as bank cards and payment card numbers.
3. Purpose of use: Only for processing your inquiries, business communication, and responding to quotations; Only send industry news with your permission; We will not sell your personal information to third parties.
4. Data sharing: exclusively for our internal sales team; Service providers: website hosting service providers, Google Analytics traffic statistics; Not for sale to the public.
5. Cookie Notice: The website uses necessary cookies and analytics cookies; EU visitors can choose to agree/refuse non essential cookies through the cookie pop-up.
6. Data saving: Inquiry data is saved for [e.g. 3 years] and cleared according to regulations after business transactions are completed.
7. User Rights (GDPR compliant): You have the right to access, correct, and delete your submitted personal data; Contact email: Processing data requests.
8. Data security: technical means are adopted to protect, but Internet transmission cannot guarantee 100% absolute security.
9. Policy update: The page update will take effect immediately.
Customer Support
Welcome to contact us, we provide you with product consultation, quotation, technical questions, and cooperation negotiation support; This website is unable to process online orders, all business is done through email WhatsApp、 WeChat and other offline communication have been completed.
Our contact information
Business email: dream@kernelmed.com
WhatsApp：+86‑18344816335
Company Phone：+86-18114002996
Working hours： Monday Friday 09:00-18:00 (GMT+8), delayed response on statutory holidays
Contact address：Zhongzhi Science and Technology Innovation Building, No. 2 Qiande Road, Nanjing City, Jiangsu Province
Response time：Generally, inquiries should be replied within 24-48 working hours; Holidays will be postponed.
You can also fill out the website inquiry form to submit your requirements.
Tip: Please specify the company name, target market, and procurement needs in the consultation to expedite the process.
Payment Methods
Important notice: This independent website does not support online payment, and payment cannot be completed on the website. All payment arrangements will be agreed upon after both parties confirm the formal invoice PI/formal sales contract.
The payment method we accept
T/T telegraphic transfer (bank to corporate transfer): the most commonly used; Prepay a deposit and pay the remaining balance before shipment.
L/C Letter of Credit: Irrevocable sight letter of credit acceptable (only after mutual evaluation and confirmation)
Other: Western Union (small sample fee only)
Bank information: Bank account information is only provided in the PI file. Please do not trust the temporarily circulated account on the webpage. Before making payment, be sure to double check the bank information via email to prevent fraud.
Currency: The main trading currency is USD, and other currencies can be negotiated.
Payment process description: Inquiry → Quotation → Confirm specifications → Issue PI invoice → Customer pays according to PI → We confirm receipt and arrange production/shipment.
